Refund Policy

Effective Date: 3/31/25

We want you to love your AeroraBeauty experience. If something isn’t right, here’s how we handle it:

1. All Sales Are Final

Due to the hygienic nature of our skincare and beauty products, we do not accept returns or exchanges.

2. Damaged or Defective Items

If your item arrives damaged or defective, please email us within 7 days of delivery with:

• A photo of the damaged item and packaging

• Your order number

We will gladly send a replacement or offer store credit.

3. Wrong Address or Failed Delivery

We are not responsible for orders lost due to incorrect shipping information provided at checkout. Please double-check your address before completing your purchase.

4. Cancellations

Orders cannot be canceled once they are processed. Please contact us ASAP if you need to make changes.

5. Contact

For any questions about refunds or your order, please reach out to:
📧 shopaerora@gmail.com